Agency partnership.

Bringing an outside partner into your projects can be tricky, we’ll be the first to tell you. But don’t worry, we’ve been serving successfully with our agency partners for years. The needs of each agency are different, but here’s a little bit of what our partnership typically looks like.

Roles

Your account executive is typically our primary contact.
We serve as the production manager for the web development work we’ll do for you and your clients, so you don’t have to manage schedules or budgets for our work (we’ll take care of all that for you).
Our primary role is in planning, development and measurement.
Usually our agency partners produce all design work, but we’re happy to lead design for you as well.

Client access

Typically we’re included in early strategy discussions with the client, as well as key delivery and review meetings. There’s no worry of competition, because we don’t serve direct clients of the kind our agency partners do. First-hand experience with the client helps us better understand their position, objectives and strategy, and that means better work and a happier client.

Getting started

If you’d like to learn more about partnering with us, call Arlen at (423) 285-8285 or send an e-mail to arlen@brightenlabs.com.

“ When working on web projects, there are so many details to think about. The team at Brighten does a wonderful job listening and communicating so there’s little room for miscommunication. Arlen’s team is impeccable with deadlines and is very responsive, so it’s been very easy to work with them. The only time we pushed a deadline back, Arlen let us know early on so we could plan accordingly. ”

" Working with the Brighten team is a real partnership and it’s nice to not have to do hand-holding. I’d enthusiastically recommend working with Brighten. ” Tamara Murray | Fenton Communications

“ We have long been looking for interactive partners that don't "over promise and under deliver", so when Jonathan wanted us to interview Brighten Labs I was highly skeptical. Once we hired Brighten Labs, they hit every milestone outlined in their proposal and were able to handle all aspects of the project as promised. "

" The working relationship between KMT and Brighten Labs was exceptional. ” Mark Jacobus | KMT Creative Group